You’re the person on the receiving end. You’re the person that who pays the bill. When we talk about professionalism and service standards, we think of it from your point of view.
Thus, at Dentist St Lukes, it’s our job to listen to you carefully. And it’s our job to make sure we really understand your needs.
Also, when we explain what we can do for you, we must explain it to you in simple language. This mean no ‘dentist speak’. If it’s something technical, we can explain it in simple language. Sometimes we will even draw you a picture.
And, we have to be honest with you. Sometimes we may not be able to do what you want.
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